Key Responsibilities
- Client Consultation: Provide service-oriented and comprehensive telephone consultations to our clients regarding social insurance and contribution law issues.
- Insurance Evaluation: Assess insurance relationships in accordance with social insurance law and offer tailored solutions to clients.
- Digital Consultation: Actively promote and guide clients through the digital services offered by Finance for Expats.
- Customer Satisfaction: Ensure and enhance customer satisfaction through your professional and friendly approach.
- Process Improvement: Contribute to the development and optimization of team processes and tasks.
- Project Participation: Participate in and help shape various projects within the company.
Qualifications
- Education & Experience: Completed training as a Social Insurance Specialist or a similar qualification such as a Kaufmann/Kauffrau in the healthcare sector.
- Knowledge & Skills: Strong understanding of insurance, reporting, and contribution law. Excellent communication skills with both internal and external stakeholders.
- Language Skills: Ideally, English skills at B2 level or higher.
- Personal Attributes: Ability to generate creative and innovative ideas. Highly motivated, reliable, and capable of working independently.
Why Join Finance for Expats?
- Competitive Salary: Attractive salary with opportunities for performance-based bonuses.
- Work-Life Balance: Flexible working hours and hybrid work options, allowing you to balance your professional and personal life effectively.
- Career Development: Access to ongoing learning opportunities, including online courses and leadership development programs.
- Health & Wellbeing: Comprehensive health benefits, including sports memberships and mental health support.
- Culture & Community: Be part of a supportive and collaborative team with regular events and a strong, innovative company culture.